1. data privacy at a glance

General information The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data are all data with which you can be personally identified. Detailed information on the subject of data protection can be found in our privacy policy listed below this text.

Data collection on our website

Who is responsible for data collection on this website? Data processing on this website is carried out by the website operator. You can find their contact details in the legal notice of this website. How do we collect your data? On the one hand, your data is collected when you provide it to us. For example, this could be data that you enter into a contact form. Other data is automatically collected by our IT systems when you visit the website. These are mainly technical data (e.g. internet browser, operating system or time of the page call). This data is collected automatically as soon as you enter our website. What do we use your data for? Some of the data is collected to ensure that the website is provided without errors. Other data may be used to analyze your user behavior. What rights do you have regarding your data? You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to demand the correction, blocking or deletion of this data. You can contact us at any time at the address given in the imprint for this and other questions on the subject of data protection. You also have the right to lodge a complaint with the competent supervisory authority. Analysis tools and tools from third-party providers When you visit our website, your surfing behavior may be statistically evaluated. This happens mainly with cookies and with so-called analysis programs. The analysis of your surfing behaviour is usually anonymous; the surfing behaviour cannot be traced back to you. The analysis of your surfing behaviour is usually anonymous; the surfing behaviour cannot be traced back to you. You will find detailed information on this in the following privacy policy. You can contradict this analysis. We will inform you about the possibilities of objection in this privacy policy.  

2. general notes and compulsory information

Data protection The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the legal data protection regulations and this privacy policy. When you use this website, various personal data is collected. Personal data is data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how this is done and for what purpose. We would like to point out that data transmission over the Internet (e.g. when communicating by e-mail) can have security gaps. Complete protection of data against access by third parties is not possible.  Information on the controller The controller responsible for data processing on this website is: Anika Giftge Ferdinand-Beit-Str. 9a 20099 Hamburg Phone: +49 152 24207570 Email: ahoi@worldheritage.hamburg The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, email addresses, etc.).  Withdrawal of your consent to data processing Many data processing operations are only possible with your express consent. You can revoke an already given consent at any time. All you need to do is send us an informal message by e-mail. The legality of the data processing carried out until the revocation remains unaffected by the revocation.  Right to lodge a complaint with the competent supervisory authority In the event of breaches of data protection law, the data subject has the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority in data protection matters is the data protection commissioner of the federal state in which our company has its headquarters. A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.  Right to data portability You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only take place if it is technically feasible.  SSL or TLS encryption This site uses SSL orTLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. TLS encryption. You can recognise an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line. If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.  Information, blocking, deletion You have the right to free information about your stored personal data, its origin and recipient and the purpose of the data processing and, if necessary, a right to correction, blocking or deletion of this data at any time within the framework of the applicable legal provisions. You can contact us at any time at the address given in the legal notice if you have further questions on the subject of personal data.  Objection to advertising emails We hereby object to the use of contact data published as part of our obligation to provide a legal notice to send advertising and information material that has not been expressly requested. The operators of this website expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.  

3. data protection officer

Data protection officer required by law We have appointed a data protection officer for our company. ahoi@worldheritage.hamburg

4. data collection on our website

Cookies The Internet pages sometimes use so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective and safer. Cookies are small text files that are stored on your computer and saved by your browser. Most of the cookies we use are so-called “session cookies”. They are automatically deleted at the end of your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognize your browser on your next visit. You can set your browser so that you are informed about the setting of cookies and allow cookies only in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If you disable cookies, the functionality of this website may be limited. Cookies, which are required to carry out the electronic communication process or to provide certain functions you have requested (e.g. shopping basket function), are used on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimised provision of his services. Insofar as other cookies (e.g. cookies to analyze your surfing behavior) are stored, these are treated separately in this privacy policy.  Server log files The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

• Browser type and browser version
• Operating system used
• Referrer URL
• Host name of the accessing computer
• Time of the server request
• IP address

This data is not merged with other data sources. The basis for the data processing is Art. 6 para. 1 lit. b GDPR, which permits the processing of data for the performance of a contract or pre-contractual measures.  Registration on this website You can register on our website in order to use additional functions on the site. We use the data entered for this purpose only for the purpose of using the respective offer or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise we will refuse the registration. For important changes, such as changes to the scope of the offer or technically necessary changes, we use the e-mail address provided during registration to inform you in this way. The data entered during registration is processed on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can revoke any consent you have given at any time. All you need to do is send us an informal message by e-mail. The legality of the data processing already carried out remains unaffected by the revocation. The data collected during registration is stored by us for as long as you are registered on our website and is then deleted. Statutory retention periods remain unaffected.  Processing of data (customer and contract data) We collect, process and use personal data only insofar as it is necessary for the establishment, content or modification of the legal relationship (inventory data). This is done on the basis of Article 6(6). 1 lit. b. GDPR, which permits the processing of data for the performance of a contract or pre-contractual measures. We collect, process and use personal data about the use of our website (usage data) only to the extent necessary to enable or charge the user for the use of the service. The collected customer data will be deleted after completion of the order or termination of the business relationship. Statutory retention periods remain unaffected.  Data transmission upon conclusion of a contract for online stores, retailers and shipping of goods We only transmit personal data to third parties if this is necessary in the context of contract processing, for example to the companies entrusted with the delivery of the goods or the credit institution commissioned with payment processing. A further transmission of the data does not take place or only if you have expressly agreed to the transmission. Your data will not be passed on to third parties without your express consent, for example for advertising purposes. The basis for the data processing is Art. 6 para. 1 lit. b GDPR, which permits the processing of data for the performance of a contract or pre-contractual measures.

5. linking social media via graphic or text link

We also advertise presences on the social networks listed below on our website. The integration takes place via a linked graphic of the respective network. The use of this linked graphic prevents a connection to the respective server of the social network being automatically established when a website with a social media application is called up in order to display a graphic of the respective network itself. Only by clicking on the corresponding graphic is the user redirected to the service of the respective social network. After forwarding the user, information about the user is collected by the respective network. It cannot be ruled out that the  data collected in this way will be processed in the USA. These are initially data such as IP address, date, time and visited page. If, in the meantime, the user is logged into his user account for the respective network, the network operator may be able to assign the information collected on the user’s specific visit to the user’s personal account. If the user interacts via a “share” button of the respective network, this information can be stored in the user’s personal user account and published if necessary. If the user wants to prevent the information collected from being directly assigned to his user account, he must log out before clicking on the graphic. It is also possible to configure the respective user account accordingly.   The following social networks are integrated into our site through links:

YouTube

Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, a subsidiary of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA Privacy Policy: https://policies.google.com/privacy EU-US data protection certification (“EU-US Privacy Shield”) https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active

OpenStreetMap

For directions, we use OpenStreetMap, a service of the OpenStreetMap Foundation, St John’s Innovation Centre, Cowley Road, Cambridge, CB 4 0 WS, United Kingdom, hereinafter referred to as “OpenStreetMap”. When you call up one of our Internet pages in which the OpenStreetMap service is integrated, OpenStreetMap stores a cookie via your Internet browser on your terminal device. Hereby your user settings and user data are processed for the purpose of displaying the page or to ensure the functionality of the OpenStreetMap service. This processing enables OpenStreetMap to recognise from which internet page your enquiry has been sent and to which IP address the presentation of the route should be sent. The legal basis is Article 6(1). 1 lit. f) GDPR. Our legitimate interest lies in the optimization and economic operation of our Internet presence. If you do not agree with this processing, you have the option of preventing the installation of cookies by making the appropriate settings in your Internet browser. You will find details on this above under the item “Cookies”. OpenStreetMap offers further information on the collection and use of data as well as your rights and options for protecting your privacy at https://wiki.osmfoundation.org/wiki/Privacy_Policy.

YouTube

We use YouTube on our website. This is a video portal of YouTube LLC, 901 Cherry Ave, 94066 San Bruno, CA, USA, hereinafter referred to as “YouTube”. YouTube is a subsidiary of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as “Google”. Through certification in accordance with the EU-US Privacy Shield https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active, Google, and thus also its subsidiary YouTube, guarantees that the data protection requirements of the EU are also complied with when processing data in the USA. We use YouTube in conjunction with the Advanced Privacy Mode feature to show you videos. The legal basis is Article 6(1). 1 lit. f) GDPR. Our legitimate interest lies in the quality improvement of our Internet presence. According to YouTube, the function “Extended Privacy Mode” has the effect that the data described in more detail below is only transmitted to the YouTube server when you actually start a video. Without this “Extended Privacy Policy”, a connection to the YouTube server in the USA is established as soon as you visit one of our Internet pages on which a YouTube video is embedded. This connection is necessary in order to display the respective video on our website via your Internet browser. In the course of this, YouTube will at least record and process your IP address, the date and time as well as the website you visit. In addition, a connection to the advertising network “DoubleClick” of Google is established. If you are logged into YouTube at the same time, YouTube will assign the connection information to your YouTube account. If you wish to prevent this, you must either log out of YouTube before visiting our website or make the appropriate settings in your YouTube user account. For the purpose of functionality as well as for the analysis of usage behaviour, YouTube permanently stores cookies via your internet browser on your end device. If you do not agree with this processing, you have the option of preventing the storage of cookies by means of a setting in your Internet browser. You will find more information on this under “Cookies” above. Google provides further information about the collection and use of data as well as your rights and protection options in this regard in the data protection information available at https://policies.google.com/privacy.

Vimeo

We use “Vimeo” on our website to display videos. This is a service of Vimeo, LL C, 555 West 18 th Street, New York, New York 10011, USA, hereinafter referred to as “Vimeo” only. Some of the user data is processed on Vimeo servers in the USA. However, through certification in accordance with the EU-US Privacy Shield https://www.privacyshield.gov/participant?id=a2zt00000008V77AAE&status=Active, Vimeo guarantees that the data protection requirements of the EU are also complied with when processing data in the USA. The legal basis is Article 6(1). 1 lit. f) GDPR. Our legitimate interest lies in the quality improvement of our Internet presence. If you visit a page of our website in which a video is embedded, a connection to Vimeo’s servers in the USA is established to display the video. For technical reasons, it is necessary for Vimeo to process your IP address. In addition, the date and time of the visit to our website are also recorded. If you are logged in to Vimeo at the same time as visiting one of our websites where a Vimeo video is embedded, Vimeo may associate the information collected with your personal user account. If you wish to prevent this, you must either log out of Vimeo before visiting our website or configure your Vimeo user account accordingly. For the purpose of functionality and usage analysis, Vimeo uses the web analysis service Google Analytics. Google Analytics stores cookies via your Internet browser on your end device and sends information about the use of our Internet pages in which a Vimeo video is embedded to Google. It cannot be excluded that Google processes this information in the USA. If you do not agree with this processing, you have the option of preventing the installation of cookies by making the appropriate settings in your Internet browser. You will find details on this above under the item “Cookies”. The legal basis is Article 6(1). 1 lit. f) GDPR. Our legitimate interest lies in improving the quality of our Internet presence and in the legitimate interest of Vimeo to analyze user behavior statistically for optimization and marketing purposes. Vimeo offers further information on the collection and use of data as well as your rights and options for protecting your privacy at http://vimeo.com/privacy.

Instagram

The data controller has integrated components of the Instagram service on this website. Instagram is a service that qualifies as an audiovisual platform and allows users to share photos and videos and also to redistribute such data in other social networks. The operating company of the Instagram services is Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland. With each call-up to one of the individual pages of this Internet site, which is operated by the controller and on which an Instagram component (Insta button) was integrated, the Internet browser on the information technology system of the data subject is automatically prompted to the download of a display of the corresponding Instagram component of Instagram. As part of this technical process, Instagram receives information about which specific subpage of our website is visited by the data subject. If the data subject is logged in at the same time on Instagram, Instagram detects with every call-up to our website by the data subject-and for the entire duration of their stay on our Internet site-which specific sub-page of our Internet page was visited by the data subject. This information is collected by the Instagram component and assigned by Instagram to the respective Instagram account of the data subject. If the data subject clicks on one of the Instagram buttons integrated on our website, the data and information transmitted with it is assigned to the personal Instagram user account of the data subject and stored and processed by Instagram. Instagram always receives information via the Instagram component that the data subject has visited our website if the data subject is logged in to Instagram at the same time as accessing our website; this takes place regardless of whether the data subject clicks on the Instagram component or not. If the data subject does not want this information to be transmitted to Instagram, they can prevent the transmission by logging out of their Instagram account before accessing our website. Further information and the applicable data protection provisions of Instagram may be retrieved under https://help.instagram.com/155833707900388 and https://www.instagram.com/about/legal/privacy/.